Privacy policy

Last updated: 19 June 2026

Barking Mad Fun is the trading name of Danni Healey, a sole trader. Barking Mad Fun was formerly known as Danni’s Dog Walking & Sitting Services.

This privacy policy explains how Barking Mad Fun collects, uses and protects your personal information when you contact us, use our website or book our dog walking, dog sitting or pet care services.

Who we are

Barking Mad Fun is run by Danni Healey as a sole trader.

Business name: Barking Mad Fun
Former business name: Danni’s Dog Walking & Sitting Services
Owner: Danni Healey
Phone: +44 7864 684695
Email: dphsuk@outlook.com
Website: barkingmadfun.co.uk

For the purposes of data protection law, Danni Healey is the data controller for Barking Mad Fun.

What personal information we collect

We may collect and use the following information:

• Your name
• Your address
• Your phone number
• Your email address
• Emergency contact details
• Information about your dog or pet, including their name, breed, age, behaviour, routine, health needs, medication, allergies, vet details and feeding requirements
• Access information needed to provide the service, such as key safe codes, alarm information or agreed entry instructions
• Booking details, service history and payment information
• Messages sent by email, phone, WhatsApp, social media or website forms
• Photos or videos of your dog, where this has been agreed
• Website usage information, such as basic analytics or enquiry form submissions, if used on the website

We only collect the information needed to respond to enquiries, provide services safely, manage bookings and keep appropriate business records.

How we collect your information

We may collect your information when you:

• Contact us by phone, email, WhatsApp, social media or website form
• Complete an enquiry form or booking form
• Arrange a meet and greet, assessment or trial walk
• Book a dog walking, dog sitting or pet care service
• Send us information about your dog, home access, routine or preferences
• Give permission for photos or videos to be used

Why we use your information

We use your personal information to:

• Respond to enquiries
• Arrange meet and greets, assessments and bookings
• Provide dog walking, dog sitting and pet care services
• Keep your dog safe while in our care
• Contact you about your dog, booking or service updates
• Contact an emergency contact or vet if needed
• Manage payments, invoices and business records
• Keep records for insurance, safety and legal purposes
• Improve our services and customer experience
• Share agreed photos or updates on social media or marketing materials, where permission has been given

Our lawful basis for using your information

Under UK data protection law, we need a lawful basis to use your personal information. Depending on the situation, we may rely on:

Contract: to provide the dog walking, dog sitting or pet care services you have requested.

Legitimate interests: to run the business, respond to enquiries, manage bookings, keep service records and communicate with customers.

Legal obligation: to keep records required for tax, accounting, insurance or legal reasons.

Consent: where we ask for specific permission, such as using photos or videos of your dog for marketing or social media.

You can withdraw consent at any time by contacting us.

Photos and social media

We may take photos or videos of dogs during walks, sitting visits or other services. These may be shared with owners as updates.

We will only use photos or videos for marketing, website content or social media where permission has been given. We will not share your address, contact details or private information in public posts.

If you change your mind about photos or videos being used, please contact us and we will stop using them going forward. We may not always be able to remove images that have already been printed, shared by others or used in older materials, but we will do our best to remove them from our own channels where reasonably possible.

Who we share your information with

We do not sell your personal information.

We may share your information only where needed, such as with:

• A vet in an emergency
• Your emergency contact
• Insurance providers if there is an incident or claim
• Accounting or bookkeeping support
• Website, email, payment or booking system providers used to run the business
• Legal or regulatory authorities if required by law

Any information shared will be limited to what is necessary.

How we store and protect your information

We take reasonable steps to keep your personal information safe.

Information may be stored in email accounts, phone contacts, WhatsApp messages, booking records, forms, payment records or secure business documents.

Access information, such as keys, key safe codes and alarm details, is treated carefully and only used for the agreed service.

How long we keep your information

We only keep personal information for as long as needed.

Enquiry information may be deleted if you do not go ahead with a booking.

Customer records may be kept while you continue to use our services and for a reasonable period afterwards in case we need to refer back to booking details, incident records, insurance information or payment history.

Financial records are usually kept for up to 6 years for tax and accounting purposes.

Photos and marketing content may be kept until no longer needed or until you ask us to stop using them, where possible.

Your rights

You have rights over your personal information. You can ask us to:

• Confirm what personal information we hold about you
• Provide a copy of your personal information
• Correct information that is wrong or incomplete
• Delete your information, where we no longer need to keep it
• Restrict how we use your information in certain circumstances
• Object to how we use your information in certain circumstances
• Withdraw consent, where we rely on consent

To make a request, please contact us using the details above.

Complaints

If you have any concerns about how your personal information is used, please contact us first so we can try to resolve it.

You also have the right to complain to the Information Commissioner’s Office, which is the UK regulator for data protection.

ICO website: ico.org.uk
ICO phone: 0303 123 1113

Changes to this policy

We may update this privacy policy from time to time. The latest version will be available on our website.

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